We take pride in our ability to make quality mic flags efficiently and deliver them on time for your events and broadcasts. All of our mic flags are custom and made-to-order and we generally do not allow for refunds or exchanges.
- If the mic flags you receive differ from the proof you’ve received from us, or
- if the mic flags are flawed or contain defects (outside normal production capabilities), or
- if the mic flags are damaged in transit…
…then you may contact us for a refund or exchange. Please send us an email with any photos of defects/mistakes to: firstname.lastname@example.org. We may ask that you return the mic flag to us at your own cost for a refund/exchange in certain circumstances. This must be within 15 days of receiving your order. All we ask is that you notify us before returning any goods to ensure that your return is handled quickly and accurately.
If you have any questions or concerns about your order, feel free to Contact Us!